If it’s your first time picking someone up at Taoyuan Airport, the biggest concerns aren’t about not finding the person, but going to the wrong terminal, miscalculating the time, and getting a ticket for illegal parking. This article provides a comprehensive overview of the differences between Terminal 1 and Terminal 2 at Taoyuan International Airport, the terminal distribution of major airlines, estimated arrival process times, and the latest pick-up information for 2026. Whether you are driving to pick up friends and family or planning an airport transfer, you can quickly understand the process and avoid common mistakes!
Differences Between Terminal 1 and Terminal 2
Terminal 1 (T1) is mainly operated by China Airlines, Starlux Airlines, Tigerair Taiwan, Cathay Pacific, and other companies, mostly serving national and budget airlines; Terminal 2 (T2) is mainly used by EVA Air, carrying some China Airlines/Starlux long-haul flights to China, Japan, the United States, and other Japanese, Korean, European, and American airlines.
China Airlines and Starlux Airlines operate in both terminals, while EVA Air operates exclusively in Terminal 2 regardless of the destination. Budget airlines are generally located in Terminal 1, except for Air Busan, which is in Terminal 2.
*The general principle of terminal classification helps to identify the terminal where the flight is located, but the actual situation is subject to the latest announcements from Taoyuan Airport or the airline, and the information indicated on the ticket. Terminal 1 and Terminal 2 are respectively represented by T1 and T2, where T stands for the English word terminal.
Main Differences in Airlines and Routes Between Terminal 1 and Terminal 2:
Terminal 1 (T1)
Terminal 2 (T2)
Main Airlines
National Airlines, Budget Airlines
EVA Air, Other National General Aviation
Main Routes
Hong Kong, Southeast Asia, Korea, Europe
Mainland China, the United States, Canada, and other parts of the world
Overview of Airlines in Terminal 1 and Terminal 2:
Terminal 1 (T1)
Terminal 2 (T2)
China Airlines CI
Flights to Hong Kong, Macao, Asia (excluding Japan and Mainland China), Europe, etc.
Flights to the United States, Canada, Australia, New Zealand, Japan, Mainland China, etc.
Starlux Airlines JX
Flights to Japan, Hong Kong, Macao, Kuala Lumpur in Malaysia, Hanoi in Vietnam, etc.
Most Southeast Asian routes to the United States, Thailand, Singapore, the Philippines, Vietnam, etc.
EVA Air BR
None
All routes are in Terminal 2
Other
Tigerair Taiwan Cathay Pacific Scoot, Peach, Jetstar, Cebu Pacific, Vietjet Air, AirAsia Jeju Air, Jin Air, Eastar Jet, T’way Air, Korean Air Malaysia Airlines, Thai Airways, Thai Lion Air Hong Kong Express, Air Macau
Japan Airlines United Airlines Delta Airlines Asiana Airlines Air Busan Hong Kong Airlines Singapore Airlines KLM Royal Dutch Airlines Emirates Air China, China Southern Airlines, China Eastern Airlines Mandarin Airlines, Uni Air
How to Get to the New Terminal 3
Taoyuan Airport’s Terminal 3 is still under construction. The “North Boarding Concourse” officially opened at the end of 2025, while the main terminal and South Boarding Concourse are expected to be completed and start trial operations before 2028.
How to Get to the “North Boarding Concourse” of Terminal 3?
Departing from Terminal 1: Follow the signs towards Gate A9
Departing from Terminal 2: Head towards Gate D10
What if I Go to the Wrong Terminal? 3 Ways to Travel Between Terminals
At Taoyuan International Airport, there are three main ways to travel between Terminal 1 and Terminal 2:
Airport Skytrain: Free, operating 24 hours a day. During peak hours (05:00-24:00), the interval between trains is 2-6 minutes, while during off-peak hours (0:00-05:00), it is a “call mode”, where passengers can press the night ride button to call the train.
Taoyuan Airport MRT: Free travel between A12 Airport Terminal 1 Station, A13 Airport Terminal 2 Station, and A14a Airport Hotel Station with EasyCard, iPASS, and iCASH 2.0 electronic tickets. Service hours are approximately 05:57-00:25, with a frequency of approximately one train every 7.5 minutes.
Terminal Shuttle Bus: Free ride, approximately every 25-35 minutes. It can be used during late-night hours (23:01~05:59) when there is no MRT service, but it is not recommended as the first choice.
*It is not possible to walk between the two terminals in the non-restricted area. Walking is only possible within the restricted area, and it takes about 15-20 minutes one way.
Airport Skytrain: Non-restricted area: 1st floor of Terminal 1 (follow the signs next to the post office) Restricted area arrival floor: Zone A on the 2nd floor of Terminal 1 (near Gate A7), Zone B on the 2nd floor of Terminal 1 (near Gate B6)
Taoyuan Airport MRT: The boarding location is on the B2 floor of Terminal 1.
Terminal Shuttle Bus: The bus stop is located at the canopy on the south road of Terminal 1, meeting point number 3-4.
Terminal 2 Bus Location
Airport Skytrain: Non-restricted area: 3rd floor of Terminal 2 (follow the signs next to check-in counter 22) Restricted area arrival floor: Zone C on the 2nd floor of Terminal 2 (near Gate C6), Zone D on the 2nd floor of Terminal 2 (near Gate D5)
Taoyuan Airport MRT: The boarding location is on the B2 floor of Terminal 2. Passengers can take the escalator down from the arrival hall.
Terminal Shuttle Bus: The shuttle bus stop is located on the southeast side of the arrival hall on the 1st floor of Terminal 2.
Terminal 2 5F (Themed Restaurants): Has 7-11, FamilyMart
How Long Does the Arrival Process Take? How to Estimate Pick-Up Time?
Generally, it takes about 33-60 minutes from getting off the plane to collecting luggage and walking to the arrival hall. If you are picking up friends or family or using an airport transfer service, it is recommended to estimate “flight arrival time + 60 minutes for boarding time” to be on the safe side; if it is a popular peak period such as a continuous holiday, it is recommended to add more time, at least 60-75 minutes or more.
💡 Tip: It is recommended to check Taoyuan Airport flight arrivals to see “how many flights are landing at the same time” to get a general idea of whether you need to queue for passport control and how long it will take to collect your luggage.
The arrival process & estimated time required are as follows:
Process Breakdown
Average Time on Weekdays
Average Time on Popular Holidays
Influencing Factors
1. From Getting Off the Plane to the Inspection Area
10-15 minutes
~20 minutes
Different distances from the boarding gate
2. Passport Control
5-15 minutes (5 minutes for automated immigration clearance; 10-15 minutes for manual)
~30 minutes
Whether or not to use automated immigration clearance, the number of flights at the same time
3. Luggage Collection
15-25 minutes
~45 minutes
Aircraft size, whether or not to share a carousel with other flights
4. Customs Inspection/Walking Out of the Hall
3-5 minutes
~10 minutes
Spot check ratio, declaration requirements
Overall Estimated Time
Approximately 33-60 minutes
Approximately 105 minutes
2026 Taoyuan Airport Arrival Pick-Up Information
1. Temporary Parking with Technology Enforcement Cannot Exceed 3 Minutes
Starting in 2026, Taoyuan Airport will launch “technology enforcement” in the pick-up area. Temporary parking exceeding 3 minutes will be automatically photographed and fined in accordance with Article 56 of the Road Traffic Management and Penalty Act, starting from NT$600 (up to NT$1200).
The period from January to March is a policy promotion period and will not be enforced. Official fines will begin on April 1! If you are driving to pick up friends and family, please make good use of the free 30-minute parking in the parking lot to avoid being fined.
2. Contact After Collecting Luggage
To avoid illegal temporary parking and traffic congestion in the pick-up lane, it is recommended to ask your friends, family, or driver to drive the car to the pick-up area when you have “finished collecting your luggage and are about to walk out of the arrival hall.”
3. Make Good Use of the Free 30-Minute Parking in the Parking Lot
The P1/P2 (Terminal 1) or P4 (Terminal 2) parking lots at Taoyuan Airport offer the first 30 minutes of free parking. You can directly arrange to be picked up and board the car in the parking lot. You can also stay and wait in the parking lot first, and then drive the car to the pick-up lane for your friends and family to board when they have finished collecting their luggage and are ready to leave the arrival hall, to avoid being fined for staying in the lane for too long.
4. Agree on a Meeting Point Number in Advance
Whether you are being picked up by friends and family or using a professional airport transfer service, be sure to confirm the meeting point number with your friends, family, or driver in advance, and inform them again upon arrival to facilitate a quick meeting.
Common Meeting Point Numbers in the Arrival Pick-Up Area:
Terminal 1: Located at numbers 16 to 23
Terminal 2: Numbers 22-23, 27-30
Taoyuan International Airport Transfer Recommendation: Wanma Express
The roads leading to Taoyuan Airport are complex and have a lot of traffic. “Flight delays, not being able to find people, and communication problems” are almost the three major nightmares of airport transfers. Professional airport transfers are designed to solve these pain points and are especially suitable for those who are not familiar with driving, foreign tourists, and first-time visitors to Taiwan.
Here are four highlights of choosing Wanma Express:
70 Minutes of Free Waiting, No Fear of Flight Delays
Wanma Express provides 70 minutes of free waiting from the “actual landing time of the aircraft”, giving you ample time to clear customs and collect your luggage without worrying about flight delays or longer customs clearance times incurring additional charges.
Simple and Intuitive Operation Interface, Online Booking with One Finger
Using an intuitive operation interface, you can easily complete all booking steps on your mobile phone without having to send messages back and forth, report addresses, or compare prices.
Online Instant Quote, Transparent and Public Fees
The system provides online instant quotes with transparent and public prices, allowing you to clearly understand the costs before booking without any hidden fees.
Intelligent Google Maps Positioning, Zero Communication Barriers
The booking interface integrates the Google Maps API, which not only supports multilingual switching (easy for travelers from all countries to use), but also provides accurate address positioning, completely solving communication problems caused by road name translation or language barriers.
Book your Taoyuan Airport transfer online before departure, and you can get on the bus with peace of mind after landing without having to wait nervously.
After collecting your luggage on the 1st floor, walk to the arrival pick-up hall → walk to the “car pick-up area” outside the door → outside Terminal 1, meeting point number 23.
(The default meeting point for Wanma Express Terminal 1 pick-up is number 23, but the actual situation depends on the day, and the aviation police will direct the flow of vehicles.)
Taoyuan Airport Terminal 2 Arrival Pick-Up Route
After collecting your luggage on the 1st floor, walk to the arrival pick-up hall → walk to the “car pick-up area” outside the door → outside Terminal 2, meeting point number 23.
(The default meeting point for Wanma Express Terminal 2 pick-up is number 23, but the actual situation depends on the day, and the aviation police will direct the flow of vehicles.)
Frequently Asked Questions About Taoyuan Airport Pick-Up
How long should I estimate for the pick-up time?
The pick-up time will be based on the actual landing time of the flight on the day. Taoyuan Airport and Songshan Airport are about 50-60 minutes after the plane lands; Xiaogang Airport is about 30-40 minutes after the plane lands Taking Taoyuan Airport as an example, if the actual landing time on the day is 10:00, then you can probably pick up your luggage and get on the bus around 10:50-11:00.
How long will the driver wait for the pick-up service?
The driver’s free waiting time is 70 minutes after the actual landing time on the day. For example, if the actual landing time on the day is 10:00, then the driver can wait until 11:10.
What if the guest does not show up for the ride after the pick-up buffer time has passed? How is the fee calculated?
If picked up within 71-90 minutes, please pay the driver NT$100 for a 5-seater and NT$200 for a 9-seater on the spot. Pay the driver in units of 20 minutes, and so on. Please note! If the guest cannot be picked up after 91 minutes, the driver has the right to leave directly.
What if the flight changes and the airport changes?
If the flight changes and the airport changes, for example, the original landing at Xiaogang Airport is changed to landing at Taoyuan Airport, we have the right to cancel and process a full refund.
What if the flight changes and the pick-up time is advanced/delayed by more than 2 hours?
If the flight changes by more than 2 hours, for example, the original landing time is 10:00, and the change is to 12:01, we have the right to cancel and process a full refund.
Customers from all walks of life have praised the service of “Wanma Transfer”. Whether it is a business traveler or a vacationing family, we can provide a service experience that exceeds expectations. You can check their real reviews on our website and feel the reliability of our service.
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We had an absolutely awesome tour with the driver Chris in Hualien and Taroko! He catered to all of our interests and made sure that everything went smoothly. Also he knows special details about the area, such as the right times to view Taroko park to avoid crowds. He even took us to taste well-known local food and secret place that people rarely go. This trip is very accommodating and the fee is affordable…thanks Big players chartered tour.
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The company’s car booking and pick-up manager, four trips to Taipei, Taichung, and Tainan, with four different drivers. The service is very high-quality and on time. The company will continue to book cars with you! Thank you for your help
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The savior of Taoyuan suburbs. We couldn’t find local taxis before going to a competition. The Wanma booking app is very convenient and there are specialists who respond to our needs.
This year, we switched to a new platform to order transfers to Xiaogang Airport. The interface is clear, and the car number and driver information are also notified
The service is very good, the car is clean, and the time control is just right. Especially the customer service always cares about our customers. Thank you. It is worth using again.
Very professional, from contacting the driver for price inquiry to taking the initiative to plan the itinerary and paying attention to time control, everything was 100% in place!
The answers to questions are immediate. The driver’s service attitude is very friendly and he will also provide his own opinions for reference. I will make an appointment again next time I have the opportunity. Thank you~
The driver is very attentive, knows the roads very well, is very cooperative, drives smoothly, and the car is very clean. It is highly recommended and a good helper when traveling!
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The passengers are very satisfied, the driver’s service attitude is good, and the cooperation is also very good! Thank you, driver, Brother Wang. Worth recommending
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The car is in new condition, the driver’s brother is professional and careful, the driving is smooth and will confirm the process in advance, the family members who hitchhike are very happy, praised, and recommended!
The online reply is instantaneous, and the quotation is transparent and clear. The service staff was very kind and let us upgrade to a bigger model. The driver arrived early and was quite patient during the waiting, which was a good experience. Thanks to the driver’s eldest brother, I didn’t say my name, I was afraid that I wouldn’t be able to make an appointment with his car in the future
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The driver brother is kind, and the next morning he went to the hotel in advance to wait for us, the price is real, and the family tour is very recommended
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The service is fast and cordial, and the temporary change of the itinerary can also quickly make suggestions and cooperation, which is a very pleasant trip.
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The car is clean and comfortable, the driver is polite and careful, and the drive is very stable. The customer service communication is cordial and smooth, and the problems are actively solved, which is very recommended.
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Good service, good quality driver Terry! It can protect the rights and interests of customers, and if there is doubt, it will be confirmed again and again, which is great!